Return Policy
We stand behind our dog obedience products and guarantee your satisfaction with every order.
Returns: Dogg Boss Gear Online Store promises to deliver high-quality products, in good condition, to your door. If, for any reason, your shipment is not satisfactory, we will gladly replace it or refund your money (excluding delivery charges).
Please send your returns to the Dogg Boss Gear Online Store Distribution Center and be sure to include "Attn: Returns" in the address.
Indicate the reason for your return and whether you would like to exchange the merchandise or be refunded for the product price. Please include the original paperwork and packaging, and send your return within 30 days of receiving your order.
Shipping Policy
United States Orders: We use U.S. Postal Service (USPS) Priority Mail to ship to all locations in the United States. Delivery usually takes around 2 to 3 business days.
The average shipping / handling charge for 1 standard leash sent by Priority Mail is $5.15. Your exact shipping and handling charge is indicated during checkout.
USPS Express Mail (next day service) is also available to most U.S. locations at significantly higher rates.
All arrival times are estimated from the time your order leaves our fulfillment center. We will ship in-stock items within one to two business days of receipt of your order.
International Orders: We ship to most locations around the world. If you are interested in purchasing our products for international delivery, simply send us a message using our Contact Form to indicate what you want to order and the exact address where you want it shipped. We will e-mail you back with the total price along with instructions on how to place your order online using our secured shopping cart.