Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
International Orders:
We ship to most locations around the world. If you are interested in purchasing our products for international delivery, simply send us a message using our Contact Form to indicate what you want to order and the exact address where you want it shipped. We will e-mail you back with the total price along with instructions on how to place your order online using our secured shopping cart.
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Posted by Happy Dog Owner on 15th May 2013 I was walking my 2 large dogs last night and another dog walked by - thought I was going to be dragged 20 ft. like usual but with this leash it's easy on the leash to finally have control. I pulled up on both the leads, and my dogs never even tried to cross the street over to the other dog. They knew they couldn't pull with these leashes - it was an enjoyable walk and I'm looking forward to more walking this summer. THANK YOU so much DoggBoss for finally inventing a leash that let's me take control - Kathy in MN Posted by Mark on 28th Jun 2013 I personally have tried many different leashes and leads. I have also used a choke collars to train my german Shepherds in the past. This leash is by far the best one that I have come across. The leash has an excellent grip, which gives the handler full control, and has the cushion that you place around your dogs neck that will not allow the leash to rub against its trachea which can be damaging to your dog. I highly recommend this product. Posted by Barb Higley on 2nd Aug 2013 Love this dog leash. Have always hated the connect to the collar leash. Love to walk my dog with freedom to run sometimes.....this leash can be put on quickly and removed quickly. My dog is large and strong and this leash also give me the control of him when I need it. Love it thanks Dogg Boss. Posted by Kate B on 10th Jul 2013 This leash is great. It's a collar and leash all in one and it works great! I use it on my two small dog in training. The leashes really keeps them in line, and makes leashing very easy. I love it. The quality is top notch. I highly recommend this leash. It's the only one I'll use from now on.
Best Dog Leash I've EVER found
Posted by Jenn on 30th May 2013 I've tried a ton of leashes trying to get control of my 2 dogs that LOVE to pull. Anything sold at Petsmart or any other pet store I have tried, all with no improvement...none that lasts anyway! I purchased one for my bigger dog (american bulldog) and not a week later had to have one for my puggle. I can now walk my dogs without struggle!!! Will continue to HIGHLY recommend this leash to everyone with a pup. It's extremely easy, and has been life changing for us. Posted by Barb on 29th May 2013 My dog walker recommended this leash for my family. My husband has limited use of his right arm. This leash is excellent, because it allows my husband to slip the leash right over our puppy's head. It eliminated his frustration that came with the traditional leashes that attach to the color. The leash also prevents the pulling from our puppy. I originally bought this leash in Sept and now bought two more, because we like them so much. Posted by Jennifer Geel on 28th May 2013 I purchased a hands free leash from the Dogg Boss at a pet expo and loved it. I felt that I needed the handles for more control, so I recently ordered the Zipp-n-Go Dog Leash. I received my package and there was no leash inside. I contacted Jeff at Dogg Boss and with no questions asked he put another leash in the mail to me right away. And just as I thought, I have more control with the kushee handles on the leash. This is the best leash ever! You will not be disappointed with the leash or the customer service. Thank you Dogg Boss! Posted by Angel Livingston on 10th May 2013 Jeff has been training with my dog, Chewy, and I for a few weeks now. Chewy is dominant on the leash and many times I have had a very hard time controlling him when we walk. I feel so much more confident on our walks with the Zipp-n-Go leash than I have in the past. When I walk him I can control him better and he listens better knowing that I'm more confident that he won't actually walk me! I like that I can correct him firm enough to get his attention yet the collar part goes back to slack as soon as I'm done making it much more comfy for Chewy. And I LOVE the cushies! No more leash burn on my hands! An amazing leash and I'm so much happier that I have it rather than trying to resort to a pinch collar.. Thanks DoggBoss Posted by The Forson Family on 23rd Apr 2013 We started using this leash when our Golden puppy was ten weeks old. The leash is easy to put on and provides safe, humane and effective control. Even the kids find it easy to use. No more wiggly pup when it is time to leash up! Our boy is five months old now, and we still love the zipp-n-go! We also have an older Lab and the zipp-n-go works well for her,as the collar self-adjusts to the size of the dog. Can't say enough about this great and innovative leash! Posted by The Rynders on 26th Feb 2013 Absoulutley love this leash! It has been an excellent tool in training our little guy! We never have to worry about hurting him while walking or training! We don't know what we would do without it! Would definitely recommend! |
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